Password and Identity Verification
MyPass Cloud offers secure hosted FastPass
Self-Service Password Reset (SSPR)
and Identity Verification (IVM) services
on the African continent.
MyPass Cloud offers secure hosted FastPass Self-Service Password Reset (SSPR)
and Identity Verification (IVM) services on the African continent.
Self-Service Password Reset
Identity Verification
Managed Service Provider
MyPass Identity Verification (IVM) reduces the helpdesk workload and enhances security for helpdesk managers and agents. It guides helpdesk agents through easy and effective multi-stage/multi-factor identity verification to confirm caller identity and assist with password-related tasks.
- Eliminate an average of 30% of helpdesk requests
- Ensure the identity of the user making a request
- Reduce agent workload via integration with ITSM systems
MyPass Self-Service Password Reset (SSPR) provides simple and secure password self-service for all company users (employees, contractors, third parties, administrators, etc.) to remove user frrustration and reduce helpdesk workfload.
- Maximize user and helpdesk productivity and convenience
- Self-service from AD, SAP, iSeries, Office 365, Google and more
- Filter out bad or weak passwords from all systems
Self-Service Password
Reset
MyPass SSPR offers users the ability to self-service manage their passwords while providing helpdesk agents simple tools to assist users with any exception.
Identity Verification Manager
MyPass IVM guides helpdesk agents through a comprehensive, dynamic, and secure identity verification process for every user service request.
Managed Service Provider
MSPs can white-label a dedicated or shared environment to offer MyPass Cloud services to all managed customers, be it from a customer of the shared helpdesk.
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