Password and Identity Verification
We help your company validate every customer and employee interaction using our
secure identity verification & password platform.
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MyPass Identity Verification Manager (IVM) reduces helpdesk workload and increases security for helpdesk managers and agents. Helpdesk agents are guided through simple and effective multi-stage / multi-factor identity verification, to establish caller identity and assist in password-related processes.
- Eliminate an average of 30% of helpdesk requests
- Ensure the identity of the user making a request
- Lowers total cost per helpdesk request
Dynamic, secure, and multi-factor verification through the implementation of the MyPass Password Manager allows companies and all their users (employees, contractors, third parties, administrators, etc) to manage passwords more securely and efficiently.
- Craft password management based on scenario or risk level
- Self-service from AD, SAP, iSeries, SaaS applications, etc
- Remove bad or weak passwords from all systems
Identity Verification Manager
MyPass IVM guides the entire verification process, instructing the helpdesk agent to take the user through a dynamic and secure verification process.
Password
Manager
MyPass PM offers users the ability to self-service manage their passwords while providing helpdesk agents simple tools to assist users with any exception.
Managed Service Provider
MSPs can white-label a dedicated or shared environment to offer MyPass Cloud services to all managed customers, be it from a customer of the shared helpdesk.
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